Unit title: Principles of managing information and producing documents 1. Understand the purpose of information technology in a business environment 1. 1 Identify different types of information technology that may be used for work tasks Types of technology that could be used to do tasks at work are computer software like: Microsoft Word which is software used to create documents Excel is software that can be used for storing and organising data. Publisher is software which is used to create almost anything from documents to greeting cards.Could also use a fax machine, telephone and send emails. 1. 2 Outline the benefits of using information technology for work tasks The benefits of using technology for work tasks include: Speed – A computer can search through files and records quickly to find the information you require. It can also make it quicker and easier to change a mistake. Editing – If you hand write documents if there was a mistake you would have to retype from scratch, but on the computer documents can be easily amended.